These Terms of Service (the Terms) are an agreement between you and Shotbase (we, us, or our). They govern your access to and use of Shotbase's macOS application, websites, account portal, public sharing service, and related support services (collectively, the Service).

By creating an account, downloading or using the Service, or clicking to accept these Terms, you agree to them. If you do not agree, do not use the Service.

1. Eligibility and your account

You must be legally able to enter into this agreement. If you use the Service for an organization, you represent that you have authority to bind that organization, and “you” includes that organization.

The Service is not directed to children under 13, and we do not knowingly collect personal information from them. Do not use the Service if you are under 13. If the age of digital consent in your country is higher, you may use the Service only with the consent or involvement required by applicable law.

You must provide accurate account information, keep it current, and protect your credentials. You are responsible for activity on your account and must notify us promptly at support@shotbase.com if you believe it has been accessed without authorization. We may use a third-party identity provider to authenticate you.

2. The Service

Shotbase is a macOS capture, recording, editing, organization, export, and sharing tool. It is designed to be local-first: captures, recordings, project files, and editing state generally remain on your device unless you choose a feature that uploads or otherwise sends them to a service.

Some features depend on your device, operating system permissions, internet connection, or third-party services. For example, web-page capture requires you to provide a URL, and sharing uploads media to create a public link. Features may change, be unavailable in certain regions or plans, or be offered on a preview or beta basis.

3. Permissions, your content, and public links

Your Content means the media, recordings, images, project files, URLs, text, feedback, and other material you submit to or make available through the Service. As between you and Shotbase, you retain your rights in Your Content.

You grant us a non-exclusive, worldwide, royalty-free right to host, store, reproduce, process, transmit, display, and otherwise use Your Content only as necessary to operate, secure, support, and improve the Service, to comply with law, and as directed by the features and settings you choose. This license ends when Your Content is deleted from our systems, subject to reasonable backup, security, legal, and recordkeeping retention.

You are responsible for Your Content and represent that you have all rights, permissions, and lawful bases necessary to capture, record, upload, edit, share, and otherwise use it through the Service. This includes obtaining consent where required before recording people, audio, screens, communications, or content belonging to others; respecting confidentiality and privacy obligations; and complying with copyright, employment, platform, and other applicable laws. Do not use web-page capture to access or capture content that you are not authorized to access.

When you create a share link, you authorize us to make the selected media and the accompanying title, description, and permitted interaction data available through that link. A share link is public to anyone who receives it; do not share confidential, personal, or sensitive material unless you accept that risk. You are responsible for choosing recipients and removing a link when it should no longer be accessible. We may disable a link or remove content to protect users, the Service, or others, or to comply with law.

4. Acceptable use

You may use the Service only in compliance with these Terms and applicable law. You must not, and must not help or enable anyone else to:

• violate another person's privacy, publicity, intellectual-property, contractual, or other rights;

• capture, record, share, or distribute unlawful, abusive, infringing, deceptive, sexually exploitative, or harmful content;

• use the Service to transmit malware, spam, phishing, or other harmful code or content;

• interfere with, probe, disrupt, or circumvent the security, access controls, plan limits, rate limits, or technical restrictions of the Service;

• reverse engineer, decompile, disassemble, or attempt to derive source code from the Service except where that restriction is prohibited by law;

• rent, lease, sell, sublicense, resell, or provide the Service to third parties except as we expressly permit; or

• use automated means to access the Service other than through documented, authorized interfaces.

We may investigate suspected violations and suspend or terminate access, remove public links, or take other appropriate action. We are not required to monitor Your Content.

5. Plans, trials, payment, and cancellation

Shotbase may offer a free trial, free features, paid subscriptions, promotions, or complimentary access. The plan, price, currency, billing interval, trial length, promotion terms, and renewal date shown at checkout or in your account are part of your order. Unless your checkout terms say otherwise, subscriptions renew automatically for successive periods until cancelled.

Trials are offered at our discretion and may be subject to eligibility checks, including measures intended to prevent repeated trial use. A trial does not guarantee access to every feature or a future paid offer. When a trial expires without an active paid subscription, Shotbase may continue to allow viewing, capturing, organizing, and editing while restricting exports, new sharing, or public-link access, as described in the Service at that time.

Payments, payment methods, invoices, tax collection, subscription changes, and cancellations are processed by Stripe or another payment provider identified at checkout. We do not receive or store full payment-card numbers. You authorize the payment provider to charge the applicable fees and taxes to your chosen payment method. You can cancel a subscription through the customer billing portal or the method stated in your account; cancellation takes effect at the end of the current paid period unless applicable law requires otherwise. Fees are non-refundable except where required by law or expressly stated in the applicable offer.

We may change future subscription prices or plans by giving notice as required by law. The change will apply no earlier than your next renewal after the notice period. Promotions are limited, may have separate terms, may not be combined, and may be revoked where obtained through error, fraud, or misuse.

6. Our intellectual property

The Service, including its software, interfaces, designs, trademarks, and documentation, is owned by Shotbase or its licensors and is protected by law. Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use the Service for its intended purpose.

“Shotbase,” our logos, and other Shotbase branding are our trademarks or those of our licensors. These Terms do not grant you any right to use them except to identify the Service accurately in a manner that does not imply endorsement.

If you send us ideas, suggestions, or feedback, you grant us a worldwide, perpetual, irrevocable, royalty-free right to use it without compensation or restriction. This does not give us ownership of Your Content.

7. Third-party services and links

The Service may integrate with or rely on third-party providers, including identity, payment, storage, analytics, email, web-capture, and distribution providers. Their services are governed by their own terms and privacy policies. We are not responsible for third-party services or content, except to the extent applicable law says otherwise.

8. Suspension and termination

You may stop using the Service at any time. You may delete your account through the account controls or by contacting support@shotbase.com. Account deletion is permanent and may cancel associated subscriptions; it does not relieve you of amounts already due.

We may suspend or terminate your access, or discontinue all or part of the Service, if we reasonably believe you have violated these Terms, created risk or legal exposure, failed to pay fees, or if required by law. Where appropriate and practicable, we will give notice and an opportunity to cure. Sections that by their nature should survive termination will survive, including sections on ownership, disclaimers, limitations of liability, indemnity, and dispute resolution.

9. Disclaimers

To the maximum extent permitted by law, the Service is provided “as is” and “as available.” We do not warrant that the Service will be uninterrupted, secure, error-free, available at a particular time or location, or compatible with every device or workflow. We disclaim all implied warranties, including merchantability, fitness for a particular purpose, title, and non-infringement.

Nothing in these Terms limits warranties or consumer rights that cannot lawfully be excluded or limited.

10. Limitation of liability

To the maximum extent permitted by law, Shotbase and its affiliates, licensors, and suppliers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenues, goodwill, data, or business opportunity, arising from or related to the Service or these Terms.

To the maximum extent permitted by law, Shotbase's total liability for all claims arising from or related to the Service or these Terms will not exceed the greater of (a) the amounts you paid to Shotbase for the Service in the 12 months before the event giving rise to the claim, or (b) US$100.

These limitations do not exclude liability that cannot legally be excluded, including, where applicable, liability for fraud, intentional misconduct, or death or personal injury caused by negligence.

11. Indemnity

To the extent permitted by law, you will defend, indemnify, and hold harmless Shotbase and its affiliates, officers, employees, and agents from claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of Your Content, your use of the Service, or your violation of these Terms or applicable law. This section does not apply where prohibited by consumer-protection law.

12. Changes

We may update these Terms from time to time. For material changes, we will provide notice through the Service, by email, or by another reasonable method before they take effect, except where immediate changes are needed for security, legal, or operational reasons. The updated Terms take effect on the stated date. If you do not agree, you must stop using the Service and cancel any subscription before the effective date. Your continued use after the effective date constitutes acceptance to the extent permitted by law.

13. Governing law and disputes

These Terms are governed by the laws of the Republic of Cyprus, excluding conflict-of-law rules, except where the mandatory law of your country of residence applies. The courts of the Republic of Cyprus will have exclusive jurisdiction, except where applicable law gives you the right to bring a claim elsewhere.

14. General

These Terms, together with the Privacy Policy and any applicable order or promotion terms, are the entire agreement between you and Shotbase about the Service. If a provision is unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, corporate reorganization, or sale of assets. We may send notices electronically to the email address associated with your account.

15. Contact

Shotbase
Protaras, Cyprus
Email: support@shotbase.com